60S Onboarding Assistant

Learn how to use 60S Onboarding Assistant effectively! Here are a few example prompts, tips, and the documentation of available commands.

The 60S Onboarding Assistant is a smart agent that extracts A2P examples and answers customer queries. While this agent does not have access to knowledge, it can be programmed with a set of tools to complete its tasks.

Example Prompts:

1. Prompt 1: "I want to identify examples of A2P messaging in my company's emails."

Example prompt: Show me all the emails sent from our company's domain in the past month and highlight any messages that contain a call-to-action.

1. **Prompt 2:** "Can you analyze the performance of our A2P campaign?"
```vbnet
Example prompt: Analyze the engagement metrics for our latest A2P campaign over the past year. Provide a summary report on the open rates, click-through rates, and conversion rates for the campaign.

1. **Prompt 3:** "What is A2P and why is it important?"
```yaml
Example prompt: Provide me with a concise explanation of A2P, including its definition, benefits, and popularity in today's marketing landscape.

1. **Prompt 4:** "Help me write an A2P message campaign."
``` {r, echo=FALSE}
Example prompt: Develop a customer-facing A2P message campaign that promotes our new product within the next week. The campaign should be targeted to our customer base and include a clear call-to-action for them to purchase the product.

1. **Prompt 5:** "Tell me about the future of A2P."
```vbnet
Example prompt: What are the expected trends and advancements in A2P messaging in the next 5-10 years? What technologies and platforms are shaping the future of this industry?

Command Names and Descriptions:

* `getEmailTraces`: retrieves a list of emails that have been sent from a particular email address, including content and response time.
* `analyzeEngagement`: analyzes the performance of an A2P campaign based on customer engagement and conversion rates.
* `generateA2PMessage`: generates a personalized A2P message for a specific customer segment.
* `viewTransactionalData`: displays transactional data related to A2P messaging, including customer complaints and their resolution.

Features and Commands:

* **A2P Example Extraction:** The agent can extract examples of A2P messaging from various sources, such as emails and text messages. The command `getEmailTraces` allows the user to retrieve a list of emails that contain A2P messaging, including their content and response time.
* **A2P Performance Analysis:** The agent can analyze the performance of an A2P campaign using the command `analyzeEngagement`. This command provides a summary report on engagement metrics, such as open rates, click-through rates, and conversion rates.
* **A2P Message Generation:** The agent can generate personalized A2P messages for a specific customer segment using the command `generateA2PMessage`. This command allows the user to create messages that are tailored to each customer's needs and preferences.
* **A2P Transactional Data View:** The agent can display transactional data related to A2P messaging, including customer complaints and their resolution using the command `viewTransactionalData`. This command provides insights into customer satisfaction and areas where improvements can be made.